Unfortunately, you can not request an additional code for your license.

There are several reasons and solutions:

1. You have already activated several computers with this serial number
First please check your recent activation emails: find out whether you still have an activation email for this computer. Please compare the REQUEST CODE in the email to the REQUEST CODE of your computer. The request code must be similar. If the codes are not similar, please contact our support team by sending us your serial number AND the request code of your computer to

2. More than one user want to use the software
Please contact our sales team at to receive a quotation for an additional user license.

Best regards,

Your DigiPara Team